FAQ

shipping & Return

How long will the delivery of my purchase take after the payment done?

It takes about 4-14 working days for delivery of stocked. Non-stocked item is subject to availability and normally take 21-30 working days for delivery.

How can I know when the goods will be delivered to me?

Once the order is confirmed and payment has been made,we will inform you The Pos laju Tracking No and you can track your parcel at http://www.poslaju.com.my/emstrack/

How are the goods delivered to me and what are the charges?

Goods will be delivered to you via courier (POS LAJU) for customers within Malaysia

Goods will be deliver to you via courier (DHL) for international order. we will contact you for the shipping Rate.

 WE CURRENTLY OFFER FREE SHIPPING TO ANYWHERE IN MALAYSIA.

How long will it take for the products that I have ordered to reach me?

After you have checkout, we will re-confirm your order within 48 hours either via email or phone. Subject to full receipt of payment, we will proceed with the delivery within 3 working days from the re-confirmation of order. The delivery via courier shall take between 1 to 2 days for delivery within Peninsular Malaysia and between 3 to 5 days for delivery to East Malaysia. Therefore, in normal circumstances, you should receive your products within a week. If you do not receive your products within 14 days, please contact us via email at order@mylaundryparts.com.

Registration

How do I register to become mylaundryparts.com member?

You can either click on the Register link on the top right side of the website to register as a member or register during the checkout process.

About Us

How do I register to become mylaundryparts.com member?

Mylaundryparts.com is an online store for Hotel Laundry Manager, Laundry Equipment service contractor, commercial and industrial laundry owners, where you can get wide range of Laundry Equipment, spare parts and Laundry products at discounted prices 24 hours a day 365 days a year.

Order & Payment

How do I purchase if I am interested in a product in Mylaundrypart.com

You can purchase using one of the following options:

  • ONLINE: Click on the Add To Cart button next to the product you want to buy and fill in the required detail when the page appeared.
  • FAX: Fax your company purchase order to 04-9666506
  • Email:Email us at order@mylaundryparts.com
How do I pay for my purchases in Mylaundryparts.com?

You can make your payment through online transfer Or direct bank in to our account.

Bank: Malayan Banking Berhad (Maybank)
Account Name: Global laundry parts (M) sdn bhd
Account No.: 502072155335.

Our bank account details will be displayed upon checkout when you choose this method of payment.

Please fax to 604-9666506 or Whatapps to 012-4186030  the bank in slip once payment has been made. Kindly state the following in fax:

  1. Your order reference number
  2. Your name and contact number
  3. Payment amount
  4. Payment method (Cheque, Cash or TT)
  5. Date and time of payment.

Alternatively, you could scan, email or fax a copy of the bank-in slip/payment advice to us at order@mylaundryparts.com. Goods will only be delivered upon clearance of the cheque.

We do not accept cash on delivery as delivery is made by courier. Three (3) days are given to complete the payment after the confirmation/verification email has been sent. Your order will be automatically cancelled after the said period.

Do I need to register to be Mylaundryparts.com member to shop?

Yes, you need to register as a member for an easier shopping experience with us. You just have to log in as a member the next time you shop with us and your personal and contact details for delivery will be automatically retrieved without having you to provide us again.

Do you accept International Orders?

YES! but at this moment, we only accept international orders from
SINGAPORE, THAILAND, INDONESIA, VIETNAM, TAIWAN AND CHINA.